Privacy

Design, Invent, Print!’s Privacy Notice

At Design, Invent, Print!, we respect your privacy and we are committed to protecting your personal data. This privacy notice tells you about how we look after your personal data when you visit our website or otherwise communicate with us and it tells you about your privacy rights and how the law protects you.

Important information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how Design, Invent, Print! collects and processes your personal data through your use of our website or otherwise when you communicate or interact with us.

This website is not intended for children and we do not knowingly collect data relating to children.

Controller

Design, Invent, Print! is the data controller of your personal data. We are responsible for its security and for ensuring that we use it only for the purposes outlined in this Privacy Notice.

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact Details

If you need to get hold of us for any reason in connection with your personal data, please contact us here https://designinventprint.co.uk/pages/contact-us.

We are: Design, Invent, Print! Of Unit A6, Spithead Business Centre, Newport Road, Sandown, PO36 9PH

We are registered with the Information Commissioner’s Office, number A8262522.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns about data protection before you approach the ICO so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes

This version was last updated on 24th May 2018.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

For Design, Invent, Print!’s Subscribers:

Identity Data includes name, email, phone number, and if you choose to log in through this method, Facebook and/or Google profile data.

Profile Data includes photo, username and password, feedback and survey responses, reviews of suppliers, Instagram profile data.

Correspondence Data includes email correspondence, and Identity Data.

Usage Data includes information about how you use our website.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Marketing Data includes your preferences in receiving marketing from us.

Sensitive Data includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, information about health and genetic and biometric data. We only collect this information if you choose to give it to us because you think it helps you to prepare and ship your order.

Where you provide us with personal data belonging to another person (including sensitive data), we do not control that personal data and will act only as processor of that personal data in accordance with our obligations contained in our terms and conditions.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

For Suppliers to Design, Invent, Print!:

Contact Data includes supplier name, business website, business email, business phone, business address.

Profile Data includes your username and password, feedback and survey responses.

Usage Data includes information about how you use our website.

Marketing Data includes your preferences in receiving marketing from us.

Correspondence Data includes email correspondence and Contact Data.

Financial Data includes information about your bank account and any payments to or from us.

How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions. We collect the majority of your data when you choose to give this to us on our website, by email or otherwise. The data that you choose to provide to us helps you to prepare and ship your purchases and orders if you are a subscriber or helps subscribers to understand your services if you are a supplier.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites (like Facebook and Google) employing our cookies. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website or app may become inaccessible or not function properly. For more information about the cookies we use, and how to disable them, please see our Cookie Policy.

Third parties or publicly available sources. We may receive:

Technical Data about you from various third parties (as governed by our Cookie Policy) and as set out below:

(a) analytics providers such as Google with servers based outside the EU

(b) advertising networks such as Facebook pixel with servers based outside the EU

Contact Data from publicly available sources if you are a supplier

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To provide the services to you in accordance with our website terms and conditions; or

Where it is necessary for our legitimate interests (or those of a third party) and we have made an assessment that your interests and fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation.

Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

In respect of your Sensitive Data, we will only collect this from you where you provide this information voluntarily because you think that it helps you to organise and arrange your order. Where you do so, we will take this as a clear affirmative action signifying your agreement to the processing of your Sensitive Data. You may withdraw our right to process your Sensitive Data on your behalf at any time.

Where you provide us with personal data belonging to another person (including any Sensitive Data such as health needs), we do not control that personal data and will act only as processor of that personal data in accordance with our obligations contained in our terms and conditions.

Emails – Opting out

We strive to provide you with choices regarding certain personal data uses, particularly around the emails you receive from us.

If you are a subscriber, we may use your Identity, Profile or Contact Data to send you reminder emails as part of our service to help with the administration of your account and to assist with order processing. We automatically sign you up to this when you subscribe with us as we think it is in our legitimate interests to offer you this complete service. You are free to opt-out from receiving these emails at any time.

If you are a subscriber, you will also receive marketing communications from us if you have requested information from us or created an account with us and, you have not opted out of receiving that marketing.

We will get your express opt-in consent before we share your personal data with any other company for marketing purposes.

You can ask us or third parties to stop sending you marketing messages or reminder emails at any time by following the opt-out links on any marketing message or reminder emails sent to you or by contacting us at any time.

Disclosures of your personal data

We may need to share your personal data with the parties set out below for the purposes set out in paragraph 4 above.

Service providers acting as processors based in the US who provide IT support, IT backup, data storage, email management and system administration services.

Analytics and advertising service providers which may have servers based in the US – for the purpose of analysing user behaviour & retargeting.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

International Transfers

A number of our service providers processing your personal data on our behalf have servers based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring that either:

we have a specific contract with that processor in a form approved by the European Commission which ensures that service provider gives your personal data the same protection it has in Europe; or

if the provider is based in the US, it is a member of the US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Security

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances you can ask us to delete your data: see Request erasure below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.